Position Summary:

This position is responsible for managing the distribution department. The Distribution Manager will assist in hiring, disciplinary actions, as well as monitoring workload of the group. Ensure that payrolls are processed, printed, packaged, and sent out in a timely manner. Help retain customers through ensuring the correct forms of delivery are used to get clients their payroll accurately and efficiently. Troubleshoot issues that Distribution Technicians cannot resolve themselves. Provide suggestions on process improvements and new ways to help keep our clients experience a positive one.

Essential Functions:

• Responsible for the day-to-day questions and issues that arise in the Distribution department.
• Managing workloads of the department through observation, mentoring staff and oversight of processes.
• Assisting with delivery questions, customer service correspondence, and training of distribution team members.
• Will oversee the supply process of checks/paper and forms needed by Complete Payroll Departments
• Oversee projects for the department as needed.
• Maintain confidentiality of sensitive and confidential information.
• Will attend weekly management meetings and complete documentation for reporting purposes
• Will participate in and may supervise in a wide range of company projects and events.

Non-Essential Duties:

• Special projects assigned by Executive Management
• Miscellaneous duties as assigned by management

Minimum Qualifications (Knowledge, Skills and Abilities)

• AS in Business preferred or equivalent experience.
• 2 plus years of management level experience is required.
• Excellent computer skills including all MS Office applications (Word, Excel, PowerPoint), Internet savvy, google apps knowledge are required.
• Experience with payroll software a plus.
• Must be a self-starter with excellent interpersonal and communication skills.
• Must be efficient with strong attention to detail.
• Knowledge of mail delivery services such as UPS, USPS, etc. preferred.
• Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information.
• Must have strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving.
• Proven ability to manage projects.
• Ability to prioritize tasks, exercise sound judgment and confidentiality in maintaining sensitive information.

Decision-making Latitude:

• Will be expected to provide employee performance reviews that will determine disciplinary actions
• Uses independent judgment to provide solid client relationships.

Supervisory Responsibilities:

• The Distribution Manager will be responsible for overseeing the distribution department.

Equipment / Software Used:

• Personal Computer, Internet, Calculator, MS Office (Word, Excel), Google apps, Evolution payroll software, iSolved software, Various Printers, CRM software.

Financial Responsibilities:

• Budgeting planning and forecasting for assigned department

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to sit, use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include those associated with data entry.

The noise level in the work environment is usually low to moderate

Working Conditions:

The scheduled workweek is a 5-day workweek - hours are 8:30 AM to 5:00 PM Monday through Friday with a 30-minute lunch break. Overtime may be required. This is an in office required position.