At the heart of Payroll Country is a robust Human Resources team that has helped fuel rapid growth and has earned us spots on the "Best Places to Work" list every year since 2014, and on Western New York's "Fast Track Companies" list for 2017 & 2018.  Not bad for a company that's been around for more than a quarter century. 

In Payroll Country, our HR Manager has the best job, He or she likes to get their hands dirty working in the day-to-day HR operations, but can sit back and look at the big picture. As part of a growing organization, you will help lead the way on how that growth shapes the workplace.

Who You Are

We are seeking hard-working candidates with a passion for helping people, being flexible, and having fun while motivating and nurturing a great company culture.

If you are an experienced Human Resources professional, confident, caring, and can work both autonomously and as part of team, then you’ll have a home in Payroll Country.

What will you do:

You will be in charge of the day-to-day functions of the department, serving as a liaison between employees and management in several HR areas:

Employee Relations and performance management:

• Partner with our leadership team to communicate various HR policies, procedures, laws, standards, and government regulations.
• Act as a liaison between employees and management to address questions or concerns.
• Conduct investigations into alleged discrimination, employee relation, and ethical issues as needed; recommend and implement appropriate corrective actions.
• Provide management with direction and counseling to resolve employee relations issues
• Administer employee rewards and recognition programs.
• Support the annual goal and performance evaluation process and, as needed, performance improvement plan (PIP) process.
• Manage the annual performance and merit increase process.
• Coach leadership on issues including application of HR policies and processes, restructuring, and complex employee issues. May coach employees on people management, career development, personal leadership, etc.
• Advise employees on career development, interpretation of company policies, and other aspects of the employment relationship.

 Employment:

• Keep records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.
• Work with management for employee exit strategies, and prepare employee separation letters and related documentation
• Represent the organization at unemployment and workers compensation hearings and investigations.
• Be familiar with FMLA, Worker’s Comp, STD and LTD laws.

Compensation and Benefits Administration:

• Manage organizational compensation ensuring that pay, rewards and benefits are in support of organizational objectives, and are managed competitively against identified external competitors for key positions.
• Administer all benefit plans including enrollment, record-keeping, resolving employee benefit issues, compliance testing, and verifying bills. Administer COBRA and FMLA as well.

HR Compliance:

• Maintain knowledge of legal Federal and State requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Continuously update company policies and procedures to ensure compliance.

Talent Acquisition and Workforce Planning:

• Plan and conduct new employee orientation to foster positive attitude toward company goals.
• Source talent both internally and externally, and propose creative solutions to leadership to address talent gaps.
• Coordinate recruitment efforts for assigned roles including job description creation, pre-employment testing when applicable, etc.

Payroll:

• Practical knowledge and hands-on experience with payroll (processing, generating reports, monitoring and tracking data, deductions and adjustments, auditing payroll register, etc) 

Minimum Qualifications

• Bachelor's degree in Human Resources, business, or related discipline preferred, or equivalent combination of education and experience will be considered.
• A minimum of 5+ years of progressive Human Resources leadership experience.
• Broad generalist background including talent acquisition, employee relations, performance management, as well as compensation and benefits.
• Comprehensive knowledge local, state and federal employment laws.
• Payroll processing experience.
• Demonstrated ability to handle confidential information.
• Ethical conduct and interpersonal skills are a must.
• Experience in the administration of benefits programs such as Health/ Dental, retirement plans, etc.
• Excellent ability to multi-task and prioritize in a busy, fast growing environment.
• Demonstrated ability to improve employee morale.
• Exceptional interpersonal communication and relationship-building skills.
• Ability to be resourceful, demonstrate business acumen, creative thinking skills and be able to act as a decision maker.

Optional:

• PHR/SPHR or SHRM-CP/SHRM-SCP credential are a plus